TRAVEL WITH CONFIDENCE
Before You Travel
Your checklist for a smoother private transfer, tour or attraction visit.
Your practical guide
Check the date, local time and meeting instructions.
Keep the confirmation and QR ticket accessible offline when possible. Observe any timed-entry window; airport and tour meeting points can differ from the public entrance.
Bring the documents and essentials needed for the itinerary.
For cross-border journeys carry an accepted identity or travel document. Wear comfortable footwear and pack suitable layers, water or other essentials for your activity.
Tell us about changes and practical needs early.
Share flight updates, children’s ages, luggage, mobility needs and significant changes. Read the product-specific cancellation and ticket conditions.
SmartWay: Important: exact availability, inclusions and booking conditions are confirmed for your particular service. A request alone does not guarantee a reservation.
Practical information before you book, with clear expectations and a real point of contact.
Ask SmartWay →