TRAVEL WITH CONFIDENCE
Accessibility & Special Assistance
Help us identify the right arrangements before your journey.
Your practical guide
Tell us exactly what accessibility support you need.
For example: wheelchair dimensions, ability to transfer to a seat, step-free routes, walking-distance limits or assistance for sensory needs.
Vehicle and site accessibility vary by supplier and location.
Not every car, van, historic attraction or guided route is wheelchair accessible. We verify availability where possible and will not promise suitable access before confirmation.
Plan around your preferred pace and practical requirements.
Let us know if you need extra time, rest breaks, a companion, specific seating or communication support. Specialist vehicles may require separate arrangements.
SmartWay: Important: exact availability, inclusions and booking conditions are confirmed for your particular service. A request alone does not guarantee a reservation.
Practical information before you book, with clear expectations and a real point of contact.
Ask SmartWay →